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ZA TechLabs (Pty) Ltd
Last Updated: 20 May 2020

1. Introduction

ZA TechLabs (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website, Facebook Lead Forms, WhatsApp, email, and other communication platforms.

2. Information We Collect

We may collect the following personal information:

  • Full name
  • Phone number
  • Email address
  • Business name
  • Industry information
  • Any information you provide through forms, WhatsApp, or email
  • Website usage data (via cookies or analytics tools)

We only collect information necessary to provide our services.

3. How We Collect Your Information

We collect personal information when you:

  • Submit a Facebook or Instagram Lead Form
  • Contact us via WhatsApp
  • Send us an email
  • Fill in a contact form on our website
  • Engage with our advertisements
  • Use our website

4. Purpose of Collection

We collect your information to:

  • Respond to enquiries
  • Provide website development and digital services
  • Send quotations and proposals
  • Deliver services you request
  • Communicate updates related to your enquiry
  • Improve our services and marketing
  • Comply with legal obligations

We do not sell your personal information.

We process your personal information based on:

  • Your consent
  • Performance of a contract
  • Legitimate business interest
  • Compliance with legal obligations

6. Sharing of Information

We may share your information with:

  • Hosting providers
  • CRM or marketing automation platforms
  • Payment processors
  • Legal or regulatory authorities (if required by law)

All third-party providers are required to protect your information.

We do not sell, rent, or trade your personal data.

7. Data Security

We take reasonable technical and organisational measures to protect your information from:

  • Loss
  • Unauthorised access
  • Misuse
  • Alteration
  • Disclosure

However, no online transmission is 100% secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

9. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Object to processing
  • Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, contact us using the details below.

10. Cookies and Tracking

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Analyse traffic
  • Enhance user experience

You may disable cookies through your browser settings.

11. Contact Information

ZA TechLabs
Email: hello@zatechlabs.com
Phone: +27 62 366 0639
WhatsApp: +27 62 366 0639
Website: https://www.zatechlabs.com

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

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