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FREQUENTLY ASKED QUESTIONS

Good questions.Straight answers.

Wondering what it costs, how it works or who you’ll talk to? You’re in the right place.
TOPICS
  • Working with us
  • Pricing & process
  • Services

Still curious? hello@zatechlabs.com

Working with us

What does ZA TechLabs do?

We’re a Cape Town team building websites, online stores, apps and custom software. We also help people find you through search and marketing, and connect the cloud and automation behind the scenes.

Do you work with clients outside South Africa?

Yes. We are based in Cape Town and work with clients on three continents, adapting to your timezone, currency and market.

Who will I actually work with?

You’ll talk directly to the people working on your project. We get to know your business and keep you in the loop as the work takes shape.

How quickly do you reply?

Our average reply time is about three hours, in your timezone. For the fastest response, WhatsApp us on +27 62 366 0639.

Pricing & process

How much does a project cost?

Every project is quoted after a free discovery call as a fixed scope proposal, with clear deliverables, a timeline and pricing in USD or ZAR. You know the full cost before any work starts.

What happens after I get in touch?

Three steps: a free 30 minute discovery call, a discovery and consulting meeting about your goals and current setup, then a fixed scope proposal.

Do you charge by the hour?

We work on agreed project scopes or monthly retainers. Your proposal explains what’s included. If you need something extra, we agree on the change and cost with you first.

Will I own my website, code and data?

We explain ownership and handover in your proposal, including custom code, accounts and any third-party licences. You’ll know what’s yours before we start.

Services

How fast can you launch an online store?

Shopify stores can launch in around 7 days. Custom Laravel stores typically take 2 to 3 weeks, depending on scope.

How long does a mobile app take?

Most iOS and Android apps launch in 8 to 12 weeks, from MVP to a full product, depending on features.

Which platforms do you build with?

Whatever fits the job: Laravel, React, Next.js, WordPress, Webflow, Shopify and WooCommerce, hosted on AWS, Azure, Google Cloud, DigitalOcean or Cloudflare.

Can AI automation work with the tools we already use?

Yes. We connect automations to your existing CRM, accounting, booking, inbox and WhatsApp tools. No platform migration needed.

Do you offer marketing after launch?

Yes. SEO, Google and Meta ads, social media management and content are all in house, so your launch keeps building momentum.

Not sure where to start?
Let’s figure it out.

Not sure what you need yet? That’s a good place to start. Tell us what’s getting in the way and we’ll talk through your options.